Bm96 Platform Terms and Conditions of Use

Welcome to bm96. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and the bm96 platform ("bm96", "we", or "the platform"). By registering, accessing, or using any part of the bm96 platform, you agree to be bound by all provisions contained in this document.

These Terms apply to all services provided by bm96, including but not limited to online casino games, sports betting, bingo, promotions, and all related platform features. If you disagree with any part of these Terms, you are not permitted to use bm96 services.

Bm96 reserves the right to update or modify these Terms at any time. Any changes take effect immediately upon publication on this website. It is your responsibility to review these Terms periodically to ensure you remain compliant with the latest version.

To use bm96 services, you must meet all of the following eligibility criteria at all times:

• Aged at least 18 years of age on the date of registration and during platform use
• Residing in a geographical area where access to the bm96 platform is permitted under local law
• Not having been declared bankrupt or subject to any insolvency proceedings
• Not being listed on any responsible gaming self-exclusion program
• Having full legal capacity to enter into binding agreements
• Not acting on behalf of any third party or business entity

Bm96 reserves the right to request age and identity verification at any time through our integrated KYC (Know Your Customer) process. Failure to provide the required verification documents within the stipulated timeframe may result in temporary account suspension or termination.

Each member is only permitted to have one (1) active account at bm96. Holding multiple accounts is a serious violation of these Terms and may result in the termination of all such accounts and the forfeiture of all balances and bonuses held within them.

3.1 Registration Information

You must provide accurate, complete, and up-to-date information when registering an account. Required details include your full name, date of birth, active email address, and a valid Malaysia mobile number. Providing false or misleading information constitutes a violation of these Terms.

3.2 Account Security

You are solely responsible for keeping your account login credentials secure, including your username and password. bm96 recommends that you:

• Using a strong, unique password not used on any other platform
• Not sharing login credentials with anyone, including family members
• Enabling two-factor authentication (2FA) available in your account settings
• Report any suspicious activity to our support team immediately

Bm96 will not be held liable for any losses arising from unauthorized access to your account due to your own negligence in safeguarding your login credentials.

3.3 Identity Verification (KYC)

To protect all members and comply with industry standards, bm96 conducts a comprehensive identity verification process. You may be required to submit a copy of your ID, proof of current address, and financial verification documents before your first withdrawal is processed.

Bm96 supports a wide range of safe and convenient deposit and withdrawal methods for Malaysian members, including FPX, bank transfer, Touch 'n Go eWallet, GrabPay, and other local payment methods.

4.1 Deposit Policy

• All deposits must be made using a payment method registered in the member's own name
• Bm96 does not accept deposits from third parties
• The minimum deposit limit is as stated on the deposit page and is subject to change
• Deposits are typically credited within less than 5 minutes once the transaction is confirmed
• Bm96 does not charge any processing fees on member deposits

4.2 Withdrawal Policy

• Withdrawals may only be made to a bank account or digital wallet registered in the same member's name
• All bonus rollover requirements must be fully met before a withdrawal is processed
• Bm96 processes withdrawals within 5 minutes once KYC verification is complete
• Bm96 reserves the right to request additional documents for withdrawals exceeding certain limits
• Withdrawals suspected of being linked to fraudulent activity will be held pending investigation

Bm96 offers a wide range of exciting bonuses and promotions for members. All bonuses are subject to specific terms and eligibility requirements that must be read and understood before claiming.

5.1 General Bonus Terms

• All bonuses are subject to terms rollover (wagering requirement) that must be met before a withdrawal can be made
• Rollover requirements, bonus validity periods, and eligible games are stated in each promotion's terms
• Bonuses cannot be transferred between accounts or directly converted to cash
• Each bonus may only be claimed once unless otherwise stated
• Bm96 reserves the right to cancel bonuses claimed using false information

5.2 Bonus Abuse

Bm96 uses a sophisticated monitoring system to detect bonus abuse. Activities considered bonus abuse include the use of multiple accounts, systematic hedging, and any clear attempt to exploit promotions beyond their original intent.

All games offered on the bm96 platform are operated using a Random Number Generator (RNG) that has been independently audited by an accredited party. This ensures every game outcome is completely random and fair for all players.

6.1 Game Results

All game results on bm96 are final. Any dispute regarding a game result must be submitted to the support team within 48 hours of the incident. bm96 will thoroughly investigate every complaint based on stored system records.

6.2 Technical Disruptions

In situations where a game is interrupted due to a technical issue on bm96's end, the affected bets will be voided and the wagered amount will be credited back to the member's account. bm96 is not responsible for disruptions caused by connectivity issues on the member's end.

6.3 Wagering Limits

Each game has set minimum and maximum betting limits. These limits may vary by game type, membership level, and current promotions. Betting limits set by bm96 are final and non-negotiable.

The following activities are strictly prohibited on the bm96 platform. Violating any of these prohibitions may result in immediate action, including account termination and legal proceedings:

• Registering or using more than one account
• Providing false or misleading information during registration or the KYC process
• Using any automated software, bots, scripts, or other technological tools to play or interact with the platform
• Manipulating or attempting to manipulate games, bonus systems, or payment mechanisms
• Engaging in any fraudulent activity, money laundering, or illegal transactions
• Harassing, threatening, or abusing other members or bm96 staff
• Sharing, selling, or transferring your account to another individual
• Using illegally obtained funds for deposits
• Abusing the bonus system through dishonest methods

Bm96 takes member privacy very seriously. All personal data collected during registration and platform use is protected with 256-bit SSL encryption and stored on secure servers.

The collection and processing of your personal data by bm96 is subject to our separate Privacy Policy. By accepting these Terms, you also agree to the bm96 Privacy Policy.

8.1 Data Usage

Bm96 uses your personal data solely for the following purposes:

• Account management and verification
• Processing of financial transactions
• Compliance with legal and regulatory requirements
• Service improvement and user experience enhancement
• Sending account-related and promotional communications (with your consent)

Bm96 will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. For more information, please refer to Privacy Policy us.

Bm96 provides its platform on an "as-is" basis. While we make every effort to ensure uninterrupted operation, bm96 makes no guarantee that the service will always be available, error-free, or meet all your specific requirements.

9.1 Liability Disclaimer

To the extent permitted by law, bm96 shall not be liable for:

• Indirect, consequential, or punitive losses arising from use of the platform
• Service disruptions due to scheduled maintenance or circumstances beyond our control
• Losses arising from unauthorized account access due to member negligence
• Game results generated by a properly functioning RNG system
• Losses arising from policy or term changes that have been duly announced

Bm96 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, for reasons including but not limited to a breach of these Terms, suspected fraud or illegal activity, or at the request of the relevant authorities.

10.1 Account Closure at Member's Request

You may request account closure at any time by contacting the bm96 support team. Prior to closure, all pending bonus requirements will be voided and any valid cash balance will be returned to you via your original payment method once verification is complete.

10.2 Effects of Termination

Upon account termination, all bonuses, free credits, and wins obtained through bonuses that have not met rollover requirements will be forfeited. Valid cash balances will be returned within a reasonable timeframe once investigation and verification are complete.

Bm96 reserves the right to modify, update, or replace any part of these Terms at any time at our sole discretion. Material changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect, except in urgent circumstances requiring immediate changes.

Continued use of the bm96 platform after any changes to these Terms take effect constitutes your acceptance of the updated Terms. If you disagree with any changes, you have the right to close your account before they take effect.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the bm96 platform, our support team is available to assist you at any time.

You can reach us via live chat available directly on the bm96 platform, or through our official email. The bm96 customer support team operates 24 hours a day, 7 days a week including public holidays, and we pride ourselves on delivering prompt responses in Bahasa Malaysia.

For responsible gaming concerns, you may also access resources and support tools via the Responsible Gaming which provides comprehensive guides and support options for all members.

For general enquiries about the platform, promotions, and game rules, visit the FAQ may already contain the answer you are looking for without having to wait for a support response.